Last Updated: November 20, 2025
This Privacy Policy explains how Skillviax (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, skillviax.com, including any related media forms, media channels, mobile websites, or mobile applications (collectively, the “Site”).
Please read this Privacy Policy carefully. If you do not agree with the terms, please do not access the Site.
1. Who We Are
Skillviax is an educational content and resource platform operated by:
- Company/Organization: skillviax.com
- Site URL: https://www.skillviax.com
- Registered Address: Mandrella By Pass Road, Ward No. 54, Rajasthan, India
- Contact for General Inquiries: +91 9664411253
For privacy-specific concerns, please use the contact information provided in Section 12.
2. Information We Collect and Why We Collect It
We collect and process various types of personal data based on your interaction with the Site. The legal bases for collecting this data include Consent (where you sign up for a newsletter), Contractual Necessity (for providing services you requested, such as access to free resources), and our Legitimate Interests (improving our service, security).
1. Personal Data (Voluntary)
- Examples: Name, Email address, Contact details.
- Purpose: To send newsletters, respond to inquiries, manage subscriptions, and provide customer service.
- Legal Basis: Consent, Contractual Necessity.
2. Technical Data (Automatic)
- Examples: IP address, browser type, operating system, device information, reference/exit pages.
- Purpose: To analyze site usage, improve the website experience, and ensure security.
- Legal Basis: Legitimate Interests.
Specific Data Collection Mechanisms
- Comments: When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors to the website can download and extract any location data from images on the website.
- Contact Forms: Information submitted through our contact forms (e.g., name, email, message content) is collected for customer service purposes. We do not use this information for marketing unless explicit consent is given.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information.
1. Necessary/Session Cookies
- Purpose: Essential for core website function (e.g., maintaining your login status).
- Retention: Expires when you close your browser.
2. Preference/Persistent Cookies
- Purpose: To remember your settings and site preferences (e.g., language selection).
- Retention: Remains until manually deleted or its set expiry date (e.g., 1 year).
3. Analytics Cookies
- Purpose: To measure website traffic, understand user behavior, and track page performance.
- Retention: Varies (Please refer to Section 4 of the policy for specific details).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use portions of our Site.
4. Analytics
We use Google Analytics to understand how visitors use the Site. This service records data such as your location, device, and site activity.
- Opt-out: Users can generally opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- Provider Privacy Policy: https://policies.google.com/privacy
5. How We Use Your Information
We may use the collected information for the following purposes:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand the website experience and develop new features.
- Understand and analyze how you use our website (Legitimate Interest).
- Communicate with you (customer service, updates, newsletters) (Consent/Contract).
- Find and prevent fraud and enforce our terms and conditions (Legitimate Interest).
6. Disclosure and Sharing of Your Information
We may share your information in the following situations:
- Third-Party Service Providers: We share information with vendors that perform services for us (e.g., hosting, email delivery, data analysis). These parties are obligated to use the data only to perform services on our behalf.
- Business Partners: We may share your data with business partners to offer you specific products, services, or promotions, only with your explicit consent or opportunity to withdraw consent.
- By Law or to Protect Rights: If required by legal process, or to protect the rights, property, and safety of Skillviax, our users, or the public.
- Affiliates/Business Transfers: We may share your information with our affiliates, or in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
7. How Long We Retain Your Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
1. Contact Form Submissions
- Retention Period: 6 months.
- Reason: For customer service and quick reference purposes related to your inquiry.
2. Analytics Records
- Retention Period: 1 year.
- Reason: To track annual trends in site performance and user behavior.
3. User Account Data
- Retention Period: Until the user deletes the account, plus an additional 90 days.
- Reason: To maintain uninterrupted user service and account history. The 90-day grace period allows for restoration in case of accidental deletion.
4. Consent Records
- Retention Period: For as long as data processing is active and 6 years afterwards.
- Reason: To demonstrate compliance with legal requirements (such as GDPR) regarding the user’s consent history. This period aligns with typical statutory limitation periods.
8. What Rights You Have Over Your Data
Depending on your location and subject to applicable law, you have the following rights regarding your personal information:
- Right to Access: The right to request copies of the personal data we hold about you.
- Right to Correction (Rectification): The right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure (Deletion): The right to request the deletion of your personal data under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, particularly where we rely on legitimate interests.
- Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.
- Right to Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.
To exercise any of these rights, please contact us using the information in the Contact Us section.
9. Where Your Data is Sent
Our website is hosted on servers located in India. Data may be transferred outside the European Union (EU) or the European Economic Area (EEA).
We ensure that such transfers are compliant with EU data protection laws by relying on appropriate safeguards, such as:
- The use of Standard Contractual Clauses (SCCs) adopted by the European Commission with our service providers.
- Transferring data to countries deemed by the European Commission to provide an adequate level of protection.
10. Data Security and Breach Procedures
How We Protect Your Data
The security of your data is important to us. We implement appropriate technical and organizational measures to maintain the safety of your personal information, including:
- Technical Measures: Using secure servers, encrypting data in transit via SSL/TLS, and implementing firewalls.
- Access Control: Limiting employee access to personal data based on necessity.
- Security Measures: We encourage the use of strong passwords and Two-Factor Authentication (2FA) for user accounts.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Breach Procedures
In the event of a data breach, we have established procedures that include:
- Internal Assessment: Immediately assessing the scope and nature of the breach.
- Mitigation: Taking immediate steps to contain the breach and limit potential harm.
- Notification: Notifying regulatory authorities and affected users promptly, as required by applicable law (e.g., within 72 hours of becoming aware of the breach under GDPR).
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
For questions or comments about this Privacy Policy or to exercise your data rights, please contact us:
- By Email (Privacy-Specific): privacy@skillviax.com
- By Visiting: https://www.skillviax.com/contact
